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DID YOU KNOW? THE TOP CATEGORIES OF E-COMMERCE IN MALAYSIA ARE ELECTRONICS, FASHION, AND FOOD!

 
 

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Digital transformation is a must for SME to stay relevant in the current era. It helps automate enterprise operation, brings more visibility towards enterprise processes and customer spending behaviour. With more data in place, it creates more value to customers and as a result drives higher revenue to the company. Previously, many enterprises have their so-called digital transformation by just opening a website or Facebook page. But, they were directionless after having the page on. In fact, they did not know how to leverage the website to improve customer loyalty and drive more leads and revenue.

We have heard too many stories like this and their pain point from our clients. Thus, Digital Brand Ecosystem 4.0 was initiated by a group of online communities that is passionate and committed to help SMEs to expand the multiplier effect via digital platforms.

We pride ourselves to be the first mover and pioneer in developing the first Sales Force Multiplier platform worldwide, namely ezConnect. We have witnessed the meaningful impact of the sales force multiplier application towards a company's staff, members, agents and the customers. Imagine you have received 1,000 members, instantly you have 1,000 mini websites created with unique links. With these links, your company is ready to drive more revenue.

ezConnect allows your satisfied customers to transform to become your company brand ambassador. We have built a special feature called One-Click Blast Sharing that allows users to share links easily with their friends and families via available social media platforms.

The feature has 3 key steps while the user shares the product or promotions:

  1. Product can be directly placed for order checkout
  2. The user shares the personalized mini online store and place an order after browsing all the products at once
  3. The user gets a special ID or link that can be easily shared to more people

Assuming currently you have 10,000 customers in your existing customer base. We have a conservative estimation that only 10% of the customers will download your apps, so you have 1,000 users. With these 1,000 users, they will share the product via social media platform and assuming each share gets 100 views each. There are 100,000 viewers. From these 100,000 viewers, 10% of the viewers will purchase your product which is 10,000 of them. Assuming each transaction is around RM50, you will get RM500,000 transaction value. With 10% of the customers, it helps you drive RM500,000 of value all via customer sharing.

ezConnect has proven track records in assisting more than 100 SMEs in building apps and websites. With the enterprise-level e-commerce platform, these retailers and seasoned online merchants are now able to capture customer data, understanding each touchpoint from customer enquiry, browsing history to putting the items in cart. Besides, we also help transform your customers into ambassadors, giving them a chance to earn referral fees. In addition, our customers can now track the sales employee performance with data provided from the platform.

ezConnect has adopted the build, operate and transfer concept where we have a team of specialists helping you build a customized website or apps based on your business requirement. Our team of experts will help automate your marketing activities, set up a dynamic mini store for referral programs, manage your catalog effectively and link multiple online payment gateway.

DIGITAL TRANSFORMATION is a process to marketing your brand with effective costing, reducing time to raise customer awareness and maximizing the effort. We simplify and automate all of your operations, so you just need to focus on your SALES.

We are helping our SME solve these challenges:

Megadian’s concept allows seamless, smooth and informative communication among your brand, customers and potential customers. We help you in establishing your brand positioning and be at the top of your customers’ mind.

With our system, SME retailers are able to enjoy these end to end ecosystem benefits:

EXCLUSIVE RSVP SYSTEM

Our system enables your customers to make booking anytime, with a few clicks via their mobile phone. Your business calendar and Microsoft outlook will be automatically updated and synchronized with the customer booking.

This feature has delivered 3 important outcomes:

  1. More bookings from customers delivering more revenue for your business
  2. Minimize human error and cost
  3. Customers are more loyal to your brand and high satisfaction towards your service

12 key features our solution provides:

We help you drive your traffic back to your brand ecosystem and increase customer engagement. Our expert team guides you to engage users with curated content and the latest updates or promotions. With these initiatives in place, they help your business increase brand awareness, improve customer retention, and conversion without a huge budget.

Customer Testimonials

The system provides a unique solution to sell through affiliate marketers to expand my company reach and now my online and offline ratio is transformed into a 50:50 ratio.

Datin Sri Vivian Chai, Taiwan Recipe

It allows our sales team to have an online catalog that is easily shareable to social media to expand our business. Besides it also allows us to get customer data that was previously not available.

Jeff Lee, Promitsz marketing

Going online is key to our customer. With ezConnect, it increases our sales capability to connect with VIP customers. Via social media sharing, it grows our business.

Dr Venessa Khoo, Venessa Diamond

Customers

One Lazuli

One lazuli is the pioneer and a leader in Malaysia’s ruminant livestock industry. They have received numerous awards and certificates recognizing their contribution to industry development.

PRC Bike

PRC BIKE & TOYS is a homegrown Malaysia Wholesale and Retail Bike and Toys. It was established in 2016. It is also one of the largest wholesale toy suppliers in Northern Malaysia with 8 retail outlets in Lotus and Mydin.

Venessa Diamond

Dr Venessa Diamond grew the Venessa Diamonds brand to become a premier diamond jewelry retailer in Penang.

Taiwan Recipe

It was established in 2000 by Datin Sri Vivian Chai, winner of the ASEAN’s F&B Retailing Excellence Award 2017 ASEAN most recognized brand awards 2017.

TJD Trade

It is a wholesaler and distributor, providing a wide range of sports goods where their major business partners are hypermarkets, supermarkets, chain pharmacies, retail shops and sports shops.

F1 Academy

F1 Academy was a pioneer institution, initiated by Fred Tam, who is widely respected in Malaysia, Singapore, Indonesia and Vietnam and the US for his expertise and experience in stocks, gold, forex, commodity futures trading and investment.

MySutera

My-Sutera Group has grown its school uniform business under the brand “Canggih” to Malaysia's top school uniform brand. The group was awarded the “Malaysian Brand” Award from SME Corp. Its products include corporate shirts, factory uniforms, technical uniforms, hospital linens, sport attires, army uniforms and other government uniformed troops.

Nottingheels

Nottingheels developed fashionable footwear solutions (patented: Copyright PI 2018700988), suitable for women and men across retail and corporate professions. The company has won many achievements such as winning the 2017 Prof Jimmy Choo Next Designer (Accessory) Award.

Appointment & Achievement of ezConnect

  • Our CEO, Mr Lee Siew Hock has been appointed as chairman as APC - Professional Committee (Digital Ecosystem)
  • Our CTO, MR Ben Tan has been appointed as international advisor for digital ecosystem of Asia Pacific TOP Excellence Brand Committee (APC)
  • Our company has been recognized as winner for Excellent brand by 19th Asia Pacific Entrepreneur Nobel Records 2022

MEGADIAN CASE STUDY

Learn how SK Runcit doubled up his sales online!

HI, I’M SIKIN.

And I run SK Runcit, an online grocery business. I recently set up my webstore with the help of Megadian to better manage my sales and deliveries.

Watch the SK Runcit Case Study video

I DID NOT HAVE TO SET UP THE WEBSTORE MYSELF.

I don’t have much knowledge on e-commerce so I was very happy to learn that Megadian Customer Specialists will help me set up everything.

Learn more about our Customer Specialists

THEY EVEN HELPED ME TAKE PHOTOS.

Having only sold via WhatsApp and social media channels, I did not have professional product photos for the webstore but Megadian took care of that for me.

Find out more about our Marketing Services

LAUNCHED MY WEBSTORE.

With everything integrated like payment and shipping, I launched my SK Runcit webstore in less than 5 days!

Learn more about our Webstore solutions

I DOUBLED UP MY SALES IN LESS THAN A WEEK.

With all my orders managed online, I had more time to focus on promoting my store and getting new customers. I am excited to know that I can drive more sales now.

Learn more about our Webstore solutions

MEGADIAN ALSO HELPED ME CREATE CAMPAIGNS.

Previously, I was a one-man show and didn’t know much about running social media campaigns. Now, I can work with the Marketing Services team to set them up.

Find out more about our Marketing Services

LEARNING TO BUILD A PROFITABLE ONLINE STORE.

With my business growing, I realised the need to deepen my knowledge on running an e-commerce business. Thankfully, I can do that with Megadian Academy and I can’t wait to see how else I can expand my business.

Explore the Megadian Academy
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